Park City Tourism; Park City Hotels; Bed and Breakfast Park City; Park City Holiday Rentals; Flights to Park City; Park City Restaurants; Park City Attractions; Park City Travel Forum; Park City Photos; Park City Map; Park City Guide; All Park City Hotels And skis that were 14cm LONGER than reserved, and no other options. Very impressed. more, Top Selling Tours & Activities in and around Park City. Valet is open daily from 8:30 a.m.-5 p.m. 16 likes. Response from SKIVALETOWNER, Owner at Ski Valet Park City. Instead, he chose a remarkably combative approach, deriding me for having misunderstood their cancellation policy and at one point calling us “a group that wants to reserve our equipment so we can’t rent it out to other customers, and then not honor their obligations”, as though we were conspiring with their competitors to sabotage them! I want to thank Ski Valet again for Let’s Roam Scavenger Hunts are great as an everyday activity, or for bachelorette parties, birthday parties, corporate team building events and more! We'll meet you anywhere if you need additional equipment or adjustments. 435-645-7171 0 Menu Park City Ski and snowboard rentals delivered to your door. Our goal is to help you maximize your time on the slopes by delivering all of the equipment and accessories that you will need at the time and place you decide. Ski Valet Park City offers premium customized ski rentals, and delivery to Park City, Deer Valley, Canyons, Alta, Snowbird, Brighton, & Solitude. We clearly made a mistake by not explicitly asking whether they would still be charged for Sunday when asking to return the equipment Saturday, but Ski Valet clearly didn’t care to clarify at the time. View this and more full-time & part-time jobs in Park city, UT on Snagajob. The Ski Valet is responsible for creating an excellent first and last impression. Several minutes later, the customer called to ask where our technician was, and after threatening to charge us $500 if they missed their DV Ski School lesson, we told them that surely it would be a good idea to take the 168cm skis that we had just delivered to the lesson (to start anyhow), and that our technician would be arriving within a matter of minutes to swap the skis, if they were not already there. Call us & we're there! The one time I left a message, Our response was the following: [Customer Name], I would love to hear those recordings and see the pictures of the 150 skis. The best ski rental gear is delivered directly to your vacation home or ski resort at Alta, Snowbird, Solitude, Brighton, Park City, Deer Valley, or Canyons ski areas. I call Ski Valet a few days later and am greeted by a friendly employee who explains that the manager isn’t in, but she’ll discuss with him the next day and get back to me. Includes Ski Valet Park City Reviews, maps & directions to Ski Valet Park City in Park City … Please do provide! However in this case, we can only echo the customer’s sentiment- the whole interaction was the Epitome of Horrible, and we will be thrilled if they stick to their promise to never again use our service. Please choose a different date. Your he called back immediately. Ski Valet Park City. And i ended up having to rent new gear anyways. Equipment drop-off was timely, efficient, and courteous. Was very pleased both times! Profesional & very friendly!! We have photos 2. We’re now down to 3 stars for this review, but I stayed upbeat because this was just an entry-level employee, and surely a manager at a service-oriented business such as this would give the customer the benefit of the doubt, even if he/she thought I should have known the “cancellation” policy applied here. Enjoy top of the line ski rentals in Park City when you order your equipment through Black Tie Ski Rentals! Got the bill after our trip and saw they charged us the full price (without the 15% discount) and they charged Sunday to the two people who returned equipment early. Renting skis in Park City, Deer Valley, and The Canyons has never been so easy. While we always regret a customer having anything less than a great experience with our service, and generally do everything we can to make any errors on our part right for our clients, we do feel like this review deserves a bit of clarification. Additionally, we wonder about why this customer chose to extend the rental of the boots we did fit for them for days afterwards when they were supposedly sub-par. everything went smoothly. Apply online instantly. I give them permission to post my review as they choose. When finished with your ski rentals, we pick up your gear. will definitely rent from Park City Ski Valet again!!! The Ski Valet is responsible for creating an excellent first and last impression. winter during our February and March Trips. confirm in the booking email as well. I was late to my lesson, and they had no other boots. They provide prompt and courteous service, and familiarize the guests with essential resort services and activities. For Your Safety All Of Our Ski Techs Will Be Wearing Safety Masks, Gloves and Disinfecting Everything, Reserve Now I’ll defer to you, dear reader, but when I call a restaurant to change my party size from 8 to 6 I don’t generally think of that as a “cancellation”. We deliver ski rentals to homes, condos and hotel rooms. Was feeling optimistic this would end in a 5-star review. Having boots already adjusted to skis was an If ever back in Utah skiing, we 6 Reviews (435) 645-7171 Website. Second year renting skis/snowboards through them. We have audio re offing’s of the rude conversations the guy delivering had with j 3. View this and more full-time & part-time jobs in Park city, UT on Snagajob. Ski Valet Park City, Park City: See 13 reviews, articles, and 20 photos of Ski Valet Park City, ranked No.64 on Tripadvisor among 98 attractions in Park City. In any case, since the manager tacitly accused of working on behalf of their competitors, here you go: if you google “Park City Ski Rental Delivery” you’ll see plenty of options with much strong customer reviews on social media. Walk to all the best landmarks and hidden gems, answering trivia questions and solving challenges. Still at 5 stars. Called the company and the phone agent agreed to honor the 15% discount but refused to remove the two extra Sunday charges. Get directions, reviews and information for Ski Valet Park City in Park City, UT. Ski Valet Park City 4383 Forestdale Dr Park City UT 84098. There Ski Valet (winter season 2020/21) - Waldorf Astoria Park City Waldorf Astoria Park City Park City, UT 24 hours ago Be among the first 25 applicants Hotels near Park City Main Street Historic District, Hotels near Guardsman Pass Scenic Backway, Hotels near Boulder Mountain Ranch at Deer Valley, Hotels near (SLC) Salt Lake City Intl Airport, Surfing, Windsurfing & Kitesurfing in Park City, Zipline & Aerial Adventure Parks in Park City, Game & Entertainment Centers in Park City, Points of Interest & Landmarks in Park City, Guardsman Pass Scenic Backway: Tickets & Tours, Park City Main Street Historic District: Tickets & Tours, Park City Mountain Resort: Tickets & Tours, Canyons Village at Park City: Tickets & Tours, Boulder Mountain Ranch at Deer Valley: Tickets & Tours, Park City Utah Summer Attractions: Tickets & Tours, Swaner Preserve and EcoCenter: Tickets & Tours, Park City Visitor Information Center: Tickets & Tours. Instead of showing up with "various options " as they promise - they show up with ones set of boots, which didn't fit. As you are planning your next Park City getaway give us a call or book all your equipment and ski accessories online! Park City Ski and Snowboard Rentals Delivered to your Door! and ski performance. We are partnered with Ski Valet Park City who provide you with a very convenient ski and snowboard delivery service in Salt Lake and Park City. At this point, I’m thinking the review is likely heading back up to 4-star territory. We have emails 4/ we have cove recordings of all the phone calls - including the ones on that day, and back when this was all booked. If your ski equipment needs adjusting during your rental, our technicians will meet you at your lodging or out on the slopes.When finished with your ski rentals, we pick up your gear. We offer an overnight Ski and Snowboard Valet service for your convenience, located on the snow near the bottom of PayDay Express chairlift at Park City Mountain Village and next to the Ski & Snowboard School sales office in Canyons Village. So efficient. 5-Stars! The customer wasn’t happy about this, and demanded a different and shorter ski- at a 154cm length. They were so helpful when my daughter decided to switch from snowboarding to downhill. Menu & Reservations Make Reservations . Ski Valet Park City is a ski and snowboard rental delivery service. Ski Valet Park City. We just got back from Park City and had a great experience using Ski Valet. The communication was excellent; they were always prompt with delivery/pickup and all 6 people in our party had zero complaints about boot fit. Resorts near Ski Valet Park City, Park City on Tripadvisor: Find 13,535 traveler reviews, 9,268 candid photos, and prices for resorts near Ski Valet Park City in Park City, UT. We have never had a single complaint about [Technician Name] in the 9 years he has been here, in fact people go out of their way on a daily basis to call and let us know what a great job he does for them. Only part of our group was skiing the final day, so we had two separate pick-ups scheduled – one Saturday, one Sunday. This is the version of our website addressed to speakers of English in the United States. Apply online instantly. Thanks for a great ski rental experience. He pointed to their 48-hour cancellation policy, which he said applies to reservation changes. Not because of the screw up in sizes, but because of how rude and insulting they are. Instead, I get 4 days of radio silence. NEVER AGAIN. Tl;dr: Overcharged our entire order by 15% (which they ultimately removed after I called them out) and conveniently allowed a “miscommunication” to result in $100 of unrelated additional charges (which they refused to remove). Ski Valets will escort guests and their winter sport equipment to and from the ski lift. The equipment was delivered exactly as promised and Brittany took extra time and care to. Instead of up to 4 stars, the review goes down to 2. Review drops to 1 star, which is our final destination, though I’d remove another for the manager if 0-star reviews were allowed. This was our first time ever working with Ski Valet, a service that brings your ski equipment to you, and we’ll never do it another way! We are open from 8 am to 9 pm, so you can get ready for your skiing experience when it is convenient for you. out in Utah skiing), and you delivered another pair to me at size ski I should have. Condo, 1 Bedroom, 1.0 Bath, (Sleeps 4) - $220 avg/night - Park City - Amenities include: Swimming pool, Internet, Air Conditioning, Hot Tub, Fireplace, TV, Satellite or cable, Children Welcome, Parking, No Smoking, Heater Bedrooms: 1 Sleeps: 4 Minimum stay from 2 night(s) Bookable directly online - Book vacation rental 3485384 with Vrbo. This is worst customer service ever received. Brittany picked up the equipment as scheduled and it was all pain free. quality of the equipment! We are looking for someone that knows or is willing to learn how to maintain skis, adjust bindings, adjust boots, deliver gear, fit and adjust skis and snowboards to clients. You Decide. skis for a day more than I did at Deer Valley (my first day We had rented snow pants a, Nathan and his team do a great job. Arrived at treasure Mountain Inn who recommended Ski Valet. Our technician and office manager agreed that we would be happy to bring them shorter skis- even though 154cm is inappropriately short for someone who is over 6 feet tall- and the ski instructor who allegedly suggested this length is, in our opinion, wrong. Valet pricing: $10 per snowboard or pair of skis. After a few days of phone tag, I eventually get an opportunity to speak to this manager, still optimistic the situation can be resolved. Two group members originally planning to ski Sunday changed their mind (one injury, one changed flight), so we asked if we could return their equipment a day early and were told no problem. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Excellent experience!! I follow up via email and am politely told to go shove it – the manager is digging in his heels on the “cancellation” policy. Work with your team or compete against them, as you learn new facts and create memorable experiences. Posting id: 594637694. from now on. We custom-fit your equipment in the comfort of your living room or at the base of the mountain. Each player chooses an interactive role, with challenges varying by person. Explore Park City, a former silver mining boomtown turned world-class outdoor destination, and … I am a beginner skier - I am 42, have slowed once before, and the teacher was very clear on the max. Park City Ski Valet delivers ski and snowborard rentals to your door. 5-stars Hotels in Park City; 4-stars Hotels in Park City; 3-stars Hotels in Park City; By Hotel Brand. If you want to go the value (non-delivery) route, Christy offers great equipment at great prices. Customer service when trying to resolve it took the experience from mixed to terrible. Park City Mountain, the largest resort in the United States, is located in the heart of Park City, Utah, only a 35-minute drive from Salt Lake City International Airport and steps from historic Main Street in charming Park City. We also want to address the false claim that we had brought no other boots with us- we always have a van full of up and down sizes for clients to try on, so why this customer decided to complain about that in particular is a mystery. Nathan ... thank you for your outstanding service this Things to do near Ski Valet Park City on Tripadvisor: See 45,292 reviews and 9,280 candid photos of things to do near Ski Valet Park City in Park City, Utah. 16 likes. Restaurants near Ski Valet Park City, Park City on Tripadvisor: Find traveller reviews and candid photos of dining near Ski Valet Park City in Park City, Utah. Located at the base of Town Lift, 875 Main is your private ski-in/ski-out lodge during ski season and your year-round direct connection to the best restaurants, shops, galleries, theaters and spas in town. If anything is found to be unprofessional or inappropriate we will make corrections. It took so much of the stress out of our vacation. Our expert technicians deliver your ski rental gear to your Park City Utah area lodging or hotel room and make sure you and your family get the perfect custom fit for your skiing experience. make sure we all had the best fit possible. Nathan and his team are super pleasant and They met us 50min later with skies 4cm Smaller Than the reserved sides, insulted me and condescendingly told me to take my "baby skis". 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