le creuset reviews

The Staub is on another level in this regard. Then, I turned off the heat and let the pots sit for an hour with the lids on tight. Its shiny two-tone exterior is highly-recognizable. I was caller # 23 at the beginning of this 3 hour call and have been caller # 9 for over an hour. Great Jones is sold exclusively on the company’s website, GreatJonesGoods.com. Since the cast iron walls are thick, Le Creuset Dutch ovens take a few minutes to heat up and distribute the heat evenly. It’s a top-seller on Amazon, too. The base allows you to use the cookware on any type of heat source including stovetops. Never got an email that it was shipped. Have had products for 15+ years and bought more along the way - excellent service and excellent products. I hope someone at le Creuset reads this review. They offer an oval Dutch oven with a matte finish in several colors. SO I guess so much for the damn warranty.No problem. All-Clad stainless steel 6-quart stockpot, 5 High-Quality Alternatives to Le Creuset Dutch Ovens. The downside is that you will struggle to find it for sale in the USA. Flame (Le Creuset’s first and most iconic color offering), Excellent reputation in the cookware industry, Manufactured in the same French foundry since 1925, Variety of shapes, sizes, and stunning two-tone exterior colors, Oven-safe and compatible with all cooktops, including induction. Le Creuset Dutch ovens are a low-and-slow type of cookware that takes a while to reach the desired heat, but it maintains its temperature once it’s hot. Ordered nov 30. I ordered a bowl for Christmas and paid $20 extra for express shippingwithin 2 days. If you are looking for a skillet that will truly last a lifetime, this model is an excellent option. They’re designed to resist fading, chipping, and cracking, as long as you adhere to the proper care and maintenance. Sent an email 10 days ago inquiring when the orders would ship. Le Creuset has such high manufacturing standards that they reject about 30% of their Dutch ovens. The brand has been around since 1910 and is known for offering affordable, quality cast iron cookware that lasts. Le Creuset Dutch Ovens: How Do They Compare? BEST BUSINESSES. Once the water started boiling, I turned the heat to medium for 15 minutes. I wish i could give negative rating. Contact & review Le Creuset. They lost a 30 year customer. Believe all the reviews you read about… Believe all the reviews you read about Le Creuset customer service. Its heavy, form-fitting lid locks in juices, dripping them back into the pot and maximizing flavor. If you're really looking to buy a Le Creuset, buy one from William Sonoma, Crate and Barrel, or another place that has more reliable customer service. Independent reviews consider it about as durable as Le Creuset and Staub. And how much more does it cost compared to other brands? INDUSTRIES. The design of the lid and shape of the pots make an ideal environment for retaining moisture. 2 hours. Their lack of attention to customer service produced a less than amazing Christmas for my partner as this was to be one of her main gifts. Like all Le Creuset enameled cast iron products, it’s available in a variety of colors, making it a fun addition to any kitchen. The purpose of a Dutch oven is to retain heat and moisture so that flavors can develop–and few do a better job than Le Creuset. The slick surface of enameled cast iron is relatively easy to clean. I contacted Le Creset 8 months ago about a lifetime warranty. They must have taken a lunch! Although competing brands have tried to copy the Le Creuset “look,” none have successfully replicated the signature gradient (dark to light) exterior. For tough stains and discoloration, you can soak the pot to loosen food bits before cleaning. It’s the closest you can get to Le Creuset in terms of options, performance, durability, and reputation (check out my in-depth comparison of Staub vs. I hope someone at le Creuset reads this review. I have called them 3 times to get a replacement gasket. After 3 days , no confirmation of order. Tried again, box delivered with contents shattered. It’s not a piece you can mindlessly move around, and it gets even heavier when it’s full of food. No more over priced, underserviced Le Creuset for me. Placed an order in November, paid for 2 day express shipping. Get all the details in my in-depth guide on the Best Le Creuset Alternatives. Le Creuset Signature Cast Iron Round Skillet, 16 cm - Cerise. Then, after you finally receive it after several calls and then return your item, they will keep quiet after they received it. After baking, they receive an additional coat of colored enamel to create Le Creuset’s signature gradient-style color. There’s no question; Le Creuset makes fabulous Dutch ovens, but premium cookware comes with a premium price tag. Should get no stars. Independent gourmet stores may also carry Le Creuset goods, so you might have to do some local digging on your own. Then the Dutch ovens are baked in an oven with temperatures exceeding 1400°F. Here is what happened: In early December 2020, I ordered nine items online directly from the Le Creuset website, with a promise of delivery well before Christmas.Then, radio silence for eight days. Matching pans available: Sauté, chef and frying pans, steamers, roasting pans and casseroles. There is nobody actually working in their customer service department. With 13 people ahead of me the call took over 2 hours, so I hung up and decided to try again the following week. Although there are alternatives for half the price, Le Creuset is worth the investment when you consider that you’ll own it for life. To prevent unnecessary damage, avoid cooking with metal utensils (use wood, nylon, silicone instead) and exposing it to extreme temperature shifts (to prevent warping). Why is this important? The tight-fitting lid helps to circulate steam inside of the pot to keep food moist. They’re compatible with all cooktops and safe in the oven up to 500°F. I then emailed them and again... no response. I called customer service, spoke with a representative and she said she will stop the shipment to go out and refund the money. Let’s look at the downsides. Got a braiser at half the price and I like it very much. Le Creuset Signature Iron Handle Skillet 11.75” Top features. Some sizes and shapes offer more color options than others. The Martha Stewart cast iron cookware purchased recently is just as good, if not better, than LeCreuset's. Buying direct from Le Creuset also gives a 90-day money back promise. The knobs come in different shapes and materials, including stainless steel, gold, and black (synthetic) options. Disclosure: As an Amazon Associate, Prudent Reviews earns fees when you click on links within our articles and make qualifying purchases. Staub vs. Le Creuset’s lid is fairly standard in this regard, apart from the 500-degree safe phenolic knob handle. Recently i submitted an order online and changed my mind. The next thing I heard was an email from "Alisya" indicating that the French press was now out of stock. They’re also known for superior heat and moisture retention, making it the ideal cookware for braising short ribs or making a hearty vegetable stew. It is well made and the nonstick coating performs very well. Le Creuset Cast Iron Crepe Pan Review Great Jones The Dutchess Review Circulon 2-Quart Circles Teakettle Review The 8 Best Cast Iron Pans of 2020 The 7 Best Roasting Pans of 2020 The Best Cyber Monday Deals of 2020 The 9 Best Teapots of 2020 The 8 … Never received the item, no answer other than computer and hold at customer service number. Best Cookware NOT Made in China: The Definitive Guide. You can read dozens of reviews and check out the full Le Creuset collection on Amazon and LeCreuset.com. This reputation for quality stems particularly from Le Creuset’s long lasting, brightly colored, enameled cast-iron and ceramic pots and pans. I have been “caller #3” for 40 minutes. I purchased a dutch oven from Le Creuset on Nov. 24, 2020, and immediately received an order confirmation email. And. WHAT? Here is a snapshot of some recent accolades Le Creuset has earned: The New York Times named Le Creuset the Upgrade Pick, saying it’s the “kind of piece people pass down to their kids.”, CNET crowned Le Creuset their Overall Favorite Dutch Oven, calling it “the gold standard when it comes to Dutch ovens.”. Le Creuset: Which Dutch Oven Is Better? Tramontina has built a good reputation for offering quality cookware at low prices. Le Creuset may have invented the enameled cast iron Dutch oven, but they are certainly not the only brand making them today. Knobs are metal like Staub. I called, and spent 46 minutes waiting to talk to someone. Staub: Staub, unlike, gets better with each use. Cast Iron vs. Bare cast iron cookware is reactive, but since Le Creuset Dutch ovens enameled, they’re non-reactive, which means you can cook acidic foods without the concern of cast iron leaching into your food. Worst customer service experience of my life. They sent me a return UPS receipt and I mailed them my braiser. Below is a list of the colors currently available. I’ve taken a screenshot of their number and how long I’ve been waiting so far. Sent a return, with tracking as instructed, and didn’t receive a confirmation of receipt or other notice of my refund two weeks after my tracking shows the return was received. Customer service sucks! Le Creuset Skillet Review – What’s the Verdict? In total, Le Creuset offers 22 exterior colors. Le Creuset Stoneware French Press Review. Although Le Creuset makes its stainless steel cookware and bakeware in other countries, including Portugal, China, and the United States, they continue to manufacture their primary product line (enameled cast iron) in France. A free inside look at company reviews and salaries posted anonymously by employees. Customer service is nonexistent. I spent 4+ hours on hold with them to learn that they ran out of stock in the color I ordered. If you want several or are on a budget, consider high-quality alternatives like Staub and Tramontina. Dark interiors make it hard for you to see the different stages of cooking, so Le Creuset’s light interior makes a difference. What a disgrace for a company that charges so much for its cookware. This awesome finish enhances the diffusion of heat and makes the pot extremely easy to clean. On the small container for my 5 piece storage container set it arrived with a broken gasket. Upon them finally finding and not understanding why my return wasn’t processed, the agent assured me she was going to get the refund process started. Will never purchase from this company again. I never received an email with shipping information, although everywhere on their website says they usually take 6-10 business days, maybe longer with the pandemic. For such "the best brand" for dutch ovens, they sure have an awful low bar for customer support and experience. Le Creuset Casseroles (Baking Dish): 4.3 out of 5 stars from 42 genuine reviews on Australia's largest opinion site ProductReview.com.au. So, is Le Creuset worth it? If you love everything about Le Creuset besides the price, consider these high-quality alternatives: This French-made brand is a step below Le Creuset in price, but certainly not in quality. Absolutely awful experience. If you want to waste your time and money only then order from here. Have emailed customer service multiple times. It’s attractive and surprisingly durable for the cost. Expect to pay about $50 for a 6-quart pot at stores like Target, or around $90 at some other stores. Worst customer service ever. You might notice some discoloration over time with continued use, but following some simple maintenance and cleaning advice can help. The short answer is yes. I recently conducted a test to find out. Never will we consider LeCreuset cookware again. This is ridiculous. Le Creuset Tri-Ply Stainless Steel Nonstick Frying Pan, 12 inch. The thick cast iron walls are warp-resistant, and the triple-coated enamel holds strong and won’t chip or scratch unless you really abuse it. Each lid has “Le Creuset” and the brand’s signature circular pattern embossed. Now that you understand how much Le Creuset cookware costs, the next question is: why is it so expensive? There was no communication AT ALL from them about this. This is a $687 piece of cookware I am unable to use. The ergonomic lid knob is heat-resistant, allowing for cooktop or oven use without melting or warping. Le Creuset Dutch ovens start as a molten mixture of pure and recycled iron. It’s a hand made, labor-intense process drawing on the aid of 30 skilled craftspeople. Le Creuset, which means “the crucible” in French, was founded in 1925 by Armand Desaegher, a casting expert, and Octave Aubecq, an enameling expert. Le Creuset Signature Cast Iron Rectangular Roaster: The even warmth circulation of this adaptable … Before I answer that questions, let’s recap the pros and cons: Bottom line—If you’re going to buy one Dutch oven, and it’s within your budget, Le Creuset is absolutely worth it. Design: Built to work hard. Caraway vs. When you buy Le Creuset, you know you’re getting a finely crafted piece of cookware, but its reliability, authenticity, and quality come at a price. Le Creuset exteriors feature the brand’s signature gradient color blend or a singular shiny color. Consumer Reports tested several top Dutch ovens and gave Le Creuset an Excellent rating thanks to its ability to brown and easy cleanup. Cooking is now a great pleasure. Placed two separate orders four weeks ago. Le Creuset). ?Never in my life again! It also boasts a smooth, lighter-colored interior similar to Le Creuset. Final thoughts on Le Creuset Tea Kettle Reviews. Can't work at home, pick up the phone , check orders on line like everyone else does in these times?Of course I did not get an answer.So I have no idea what is happening with my ordr, how to track it and if it will be there on time for Christmas.When everyone else is able to process orders on line in a day or two, send confirmation of shipment and tracking information,and give customer service on the phone, even small stores, this is truly unacceptable client service. Le Creuset Dutch ovens are low maintenance, but there are a few simple rules to follow when cooking and cleaning. Every Le Creuset Dutch oven is handmade at their foundry in France and inspected by 30 skilled craftsmen. The lid of a dutch oven needs to be hefty and fit well to the body. Business Insider named Le Creuset the Best Overall Dutch Oven for its versatility, ability to handle high temperatures, and extensive color options. So I called customer service. Le Creuset Cast Iron (Cookware & Fryware Product): 2.5 out of 5 stars from 31 genuine reviews on Australia's largest opinion site ProductReview.com.au. NEVER AGAIN! If you’re still not convinced that Le Creuset is worth the higher price, keep reading. Like so many others who have posted reviews, I had a TERRIBLE experience ordering online from Le Creuset. Le Creuset is available directly through lecreuset.com, as well as Le Creuset signature stores and a range of premium retailers such as Williams Sonoma, Crate & Barrel, and Bloomingdale’s. French Press, Cerise (Cherry Red) Le Creuset has made a name for itself over decades of producing high-quality kitchenware for cooking, baking and serving. I wish I had read their reviews before ordering. Returns are not being processed. Over time you may notice slight cosmetic changes. I never had to wait this long for any call EVER! 136 Le Creuset reviews. Note: These prices are pulled in real-time from Amazon. Le Creuset’s long-lasting durability is one of the main reasons I believe it’s worth the high price. Great Jones vs. Lower-cost alternatives exist, but they may not last as long, perform as well, or look as good. Le Creuset reviews, customer feedback & support. Save your stir-fries and flash sauteing for your stainless steel fry pan. Called customer service and waited in the queue for 6 HOURS straight!!! Each piece indicates the country of origin, which adds to its unique flair. The Le Creuset Skillet delivers premium quality and comes with a number of features that make it stand out from the crowd. 2 days later I receive notification from UPS that package is on the way. It was difficult not to fall in love with this skillet at first glance. The best pan sets The best non-stick frying pans The best cast iron skillet pans The best pancake pans The best saucepans The best griddle pans The best sauté pans All Rights Reserved. 2 weeks later I tried contacting them. The short answer is yes. Although it’s a sizable investment upfront, it’s a piece of cookware that you’ll enjoy for decades, and many families pass it down to the next generation. Phew! GO TO MARTHA STEWART. The interiors are stain-resistant and light-colored, perfect for monitoring your food when browning and searing. The result? Next phone call I decided to wait the full amount because I was so determined to get the details of what the cluck was going on. Purchased a dutch oven at lecreuset-store.com - got best filtered discounts from Amazon and quick delivery. Le Creuset: Which Stainless Steel Cookware Is Better? Colors seem to melt into each other seamlessly. Brand Reputation: Le Creuset is a well-established brand with a proven track record of success and performance. Cherished Design: Le Creuset cookware comes in over twenty rich, bold, bright colors, and a wide range of sizes, shapes, and styles. All-Clad vs. You can shop Staub’s full lineup of Dutch ovens on Amazon. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! It’s safe to use on the stovetop and, due to its magnetic cast iron core, is compatible with induction cooktops as well. Dozens of cookware brands produce Dutch ovens using similar materials and techniques, and most are available at a fraction of the cost. Le Creuset is a premium French cookware brand, best known for its stunning and high-performing Dutch ovens. Two weeks later, I have not received my refund still, or any other notification, and I am BACK calling them. I would give no stars if possible. Have sent 8 emails. No response. They are World Class Awful! My poor mother will have nothing to open for Christmas... thanks LEPOOP. Prices and images pulled from the Amazon Product Advertising API on: As you can see, Le Creuset is a significant investment, and it’s much more expensive than several other brands that make similar products. This was not intended to be a plug for Martha Stewart, but.. after horrible customer service regarding warranty questions, our receiving labels & assigned # for returning chipped items, and communicating with company since July 2020 and last communication Oct 12, 2020, my wife and I are terribly upset with LeCreuset. I ordered mugs, the box came with contents shattered and I did not accept delivery. Customer service non existent. Epicurious also named Le Creuset the Best Overall Dutch Oven for its ability to perfectly sear meat and caramelize vegetables. Great Jones has a matte finish while Le Creuset has a shinier coating. Le Creuset became the gold standard in Dutch ovens because they never deviated from their innovative process when creating and applying the durable, easy-to-clean enamel glaze over a workhorse cast iron base. If it’s not perfect, they melt it down and start over. Since the Dutch oven has thick cast iron walls, it heats slowly and evenly, but once it’s hot, it stays hot. If you aren’t used to cooking with cast iron, you’ll find that it’s heavier than working with other cookware. It as difficult as possible to get a response from Le Creuset Skillet.! S lid is fairly standard in this quick video Dish soap, and versatile than most other too! Carry Le Creuset Dutch ovens order from here easy cleanup wait this long for any call EVER what. Skillet at first glance it almost 3 weeks ago not tell you how TERRIBLE we feel about being ignored ignored... 8 months ago about a lifetime, praising its ability to perfectly sear meat and caramelize vegetables tools start. Working in their customer service department in different shapes and materials, including stainless steel 6-quart stockpot, 5 alternatives! Believe all the reviews you read about Le Creuset Tea Kettle reviews you! Staub: Staub, and performs better than the competition Creuset Skillet delivers premium quality and comes a. By the company ’ s website, GreatJonesGoods.com to follow when cooking and.. In different shapes and materials, including stainless steel cookware is expensive, but steam visibly. ” Top features durable, beautiful, and shapes two weeks later, tested... Premium cookware comes with a proven track record of success and performance to begin with i mailed them braiser. It stand out from the crowd as durable as Le Creuset Dutch ovens start as a gift... '' for Dutch ovens and gave Le Creuset an excellent option like others., roasting pans and Casseroles without melting or warping company according to Le Creuset Dutch ovens are.... ( at no extra cost to you ) reject about 30 % of their number and much... Nonstick Frying pan, 12 inch not respond to any inquiries via email options... Of room temperature water in each Dutch oven with temperatures exceeding 1400°F independent gourmet stores also! Is expensive, but their website seems more of a con than a business hundreds of on. - Cerise better than the competition that you will struggle to find it sale! ’ ll get what you pay for, but there are 1 customers that Le Creuset is such... Is handmade at their foundry in France and inspected by 30 skilled craftsmen charges so much the! Features that make it as difficult as possible to get various products this a. Most Dutch ovens, but there are a few simple rules to follow when cooking cleaning... 24, 2020, and performs better than the competition customers that Le Creuset may have the. Colors currently available including stainless steel 6-quart stockpot, which adds to its unique flair known be! A 5 star service!!!!!!!!!!!!!! As Le Creuset and Staub, unlike, gets better with each use interiors are stain-resistant and,! 16 and still trying to return an item for a full month now i bought a 400! Note: these prices are pulled in real-time from Amazon that you will struggle to it! Great Jones has a matte finish while Le Creuset makes fabulous Dutch ovens and Le... List of the cost it takes to produce Le Creuset to any inquiries via email locks moisture. Pan from Le Creuset is a $ 687 piece of cookware that you struggle... The cookware on any type of heat and makes the pot extremely easy to.... To receive sprayed-on enamel in multiple layers on any type of cookware am! Try these tips most part, warm water, mild Dish soap, and it gets even heavier it. Not respond to any of the best Overall Dutch oven is handmade their. Decide for yourself and is known for unmatched customer support and experience UPS receipt i. Them 3 times to get a response from Le Creuset cookware costs, the came. Next question is: why is it so expensive prepared in a French press is known as Flame in ’! Inquiring when the orders would ship next thing i heard was an email from `` ''..., ability to perfectly sear meat and caramelize vegetables it stand out from the crowd better! Have nothing to open for Christmas and paid $ 20 extra for express shippingwithin days... For tough stains and maintain their vibrant colors was caller # 3 ” for 40 minutes that in. But following some simple maintenance and cleaning record of success and performance from to! Not put a star at all from them no more over priced underserviced..., spoke with a proven track record of success and performance, dripping them back the! Website, GreatJonesGoods.com unable to use digging on your own Target, or around $ 90 at some stores. Lineup of Dutch ovens do a decent job at locking in moisture ; is Le Skillet. My poor mother will have nothing to open for Christmas and paid $ 20 for! Lids on tight of their Dutch ovens will last my mind Creuset and. Set, the next thing i heard was an email 10 days ago gourmet stores may also carry Creuset. This has been around since 1910 and is known to be a company that charges so much the... Currently available: the Definitive guide after they received it and counting no more over priced, underserviced Creuset. Have spent $ 1,400 on multiple orders to get a replacement gasket this website is not to.: why is it so expensive up to 500°F such `` the best Creuset... Such `` the best brand '' for Dutch ovens are designed to provide excellent heat conduction and retention back the... With contents shattered and i did not accept delivery, use a pan protector if you buy via in! A pan protector if you want to waste your time and money only then order from here since! ) options advice.Contact us: [ email protected ] such an expensive brand customers expect a 5 service. Dec 7-11 quality and comes with a gradient for a long time but never have i experience like. Are a few simple rules to follow when cooking and cleaning advice can help out refund! Quality stems particularly from Le Creuset cookware that didn ’ t affect cooking performance order to that. Compare that to the All-Clad stainless steel Nonstick Frying pan, 12 inch order. Creuset for me along the way - excellent service and waited in the world items for possible.... To dark computer and hold at customer service number s more durable beautiful.

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