logicmonitor customer support

As with the content that initially displays, search results are organized by support docs (platform documentation) and dev guides (API documentation). Read 115 LogicMonitor Customer Reviews & Customer References. Call 888-415-6442, +1 (805) 617-3884 or Contact Us. This is a great group of folks. Get in touch with the LogicMonitor team today and find out how we can help! Adding your AWS environment into LogicMonitor, 2b. Support via chat is handled on a first-come-first-serve-basis; wait times are typically less than five minutes. Once logged into the support portal, use the dropdown to navigate to “My Activities” where all support requests (and their statuses) are listed. We’re online. Ticket responses will be sent via email to the email address associated with the requester’s user account. Using Facebook. Gain full-stack visibility for … If you are not currently logged into the Support Center, you are prompted to sign in. To open the support article on the support site, click the corresponding external link icon or, with the article open in the Support dialog, click its title. How do I change what group(s) my device is in? Gain full-stack visibility for networks, cloud, servers, and more within one unified view. About LogicMonitor. More support options. 30 in-depth LogicMonitor reviews and ratings of pros/cons, pricing, features and more. Creating an Account Friending Your Home Page Messaging Stories Your Photos and Videos Videos on Watch Pages Groups Events Fundraisers and Donations Payments Marketplace Apps Facebook Mobile Apps Accessibility. eBay Customer Service 555017329487 7563b555-483b-4ccf-a44c-4dcc4f7a3681:1765e2d3c0f 19997 Note: As discussed in the Tracking Support Ticket Activity section of this support article, you can track your support ticket activity by logging into LogicMonitor’s support site. Need assistance with your Microsoft product? Their first level support handles most of our questions and is able to quickly escalate directly to the developers for any bugs that are discovered. Business, IT & developer. What about isolating graph lines, toggling legends, and more? These articles mirror the documentation found in the Support Center and are divided into two categories, denoted by tabs: Support Docs (platform documentation) and Dev Guides (API documentation). You can also find the nearest service centers, check repair status and more. Adding your GCP environment into LogicMonitor, 2d. Suitable for on-premises, hybrid, and cloud infrastructures, LogicMonitor provides comprehensive, automated infrastructure monitoring so businesses can enjoy greater visibility and optimize performance and end-user experience. Controlling which Collector monitors a device. See how LiveAgent and LogicMonitor stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. We have evolved and have kept on making changes, as per the requirement of the customers and one good thing about LogicMonitor is that it has a very good support system. Chat support is good and available 24/7 and we have a dedicated customer success team contact who can assist with any escalations, questions, or concerns we have. Configuring Your Collector for Use with HTTP Proxies, Group Policy Rights Necessary for the Windows Collector Service Account. Microsoft Store. Cost of support for LogicMonitor - An Important Factor: As a customer investing in a software product, you are looking for constant support, besides the price of … How Do I Change the User Account of the Windows Collector Service? it's a great solution to get a comprehensive view of all your systems with easily and quickly deployable LogicMonitor. Have questions? LogicMonitor Maintenance and Deployment Windows, LogicMonitor Public IP Addresses and DNS Names, LogicMonitor Implementation Readiness Recommendations for Enterprise Customers, Top Dependencies for LogicMonitor Enterprise Implementation, Credentials for Accessing Remote Windows Computers, Running without Administrator Privileges in Windows. Sending Logs to the LM Logs Ingestion API, Getting Started with the LogicMonitor ServiceNow CMDB Integration, ServiceNow CMDB Update Set: Auto-Balanced Collector Groups, Getting Started with the Service Graph Connector for LogicMonitor Application, Adding Discovered Netscan Devices into Monitoring, Using Glob Expressions Throughout the LogicMonitor Portal, About LogicMonitor's Mobile View and Application, Responding to Alerts from a Mobile Device, Get devices for a particular device group, About LogicMonitor's RPC API (Deprecated), RPC API: Get the datasource instances for a Device, I Just Signed Up for LogicMonitor Now What, Managing Collector Groups with the REST API, Managing Dashboards and Widgets with the REST API, Managing Dashboard Groups with the REST API, Managing DataSource Instances with the REST API, Managing Escalation Chains with the REST API, Managing Website Groups with the REST API, Getting Websites Test Locations with the REST API, Enter the email address under which your support ticket was submitted (this is the email address associated with your user account in the LogicMonitor application) and click. Software pricing may also depend on software capabilities, including marketing automation, sales automation, help desk, and call center. Your feedback is directed to our product team for consideration in future releases. Can LogicMonitor monitor custom data for my job? To help us resolve requests in a timely manner, provide as much details as possible about your issue, including specific examples of target areas to investigate or attachments such as screenshots or log files. LogicMonitor seamlessly monitors infrastructures, empowering companies to focus. The act of submitting a ticket has automatically triggered the creation of an account on your behalf. LogicMonitor is the leading SaaS-based performance monitoring platform for IT. You can view the full thread of any request by clicking its subject. To open and view a support article within the Support dialog, simply click its preview. This is a bit more expensive than other products but worth it overall. Have questions? Read Help.logicmonitor.com news digest here: view the latest Help Logic Monitor articles and content updates right away or get to their most visited pages. This contact method opens a form that prompts you for feedback, allowing you to share thoughts and suggestions about the LogicMonitor platform. For more information, see Roles. Business, IT & developer. Documentation can be searched using the search bar. From within your LogicMonitor portal, you are able to access several support resources, including documentation and technical support. After you submit a support ticket, both the Support dialog (and the resulting email acknowledging receipt of your ticket) offer a hyperlink for viewing ticket status. IT Operations Manager at a university with 10,001+ employees. Subbarao Punnamaraju . Pros : It's relatively easy to use while at the same time offering tons of features that you can use to optimize and proactively solve problems. Disabling Monitoring for a DataSource or Instance, Monitoring Web Pages, Processes, Services and UNC Paths, Sharing and Exporting/Importing Dashboards. Customer support LogicMonitor Position In Our Categories Since companies have specific business-related needs, it is reasonable that they avoid getting a one-size-fits-all, ideal software product. On April 19, 2018, LogicMonitor will be retiring support for an older TLS cipher suite as well as support for the 1.0 version of the TLS protocol. Configuring Your Collector for Use with HTTP Proxies, Group Policy Rights Necessary for the Windows Collector Service Account. About LogicMonitor. The customer support tier 1 leaves a lot to be desired when you are already an IT professional but for beginners, I suppose it is not that bad. Come join our live training webinar every other Wednesday at 11am PST and hear LogicMonitor experts explain best practices and answer common questions. Responding to Alert Notifications via Email or SMS Email, Responding to native SMS alert notifications, ServiceNow (Incident Management) Integration, Enabling Dynamic Thresholds for Datapoints, 2a. Investigating - LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. Note: Following a hyperlink from within an article to another cross-referenced article will always open the second article externally (on the support site). Get support for your Dell product with free diagnostic tests, drivers, downloads, how-to articles, videos, FAQs and community forums. Visualizing your cloud environment with auto dashboards and reports, 5. Call 888-415-6442, +1 (805) 617-3884 or Contact Us. Find support and customer service options to help with your HP products including the latest drivers and troubleshooting articles. Feedback. LogicMonitor 0 A customer contacted our support recently, wondering why his Linux servers showed high memory utilization. You can track performance, view history and reports, and set up email and SMS alerts to alert employees of potential problems that need to be resolved before they begin to affect your business processes. The LogicMonitor support team is also excellent and easy to reach. In addition to documentation, the Support dialog also provides several methods for contacting LogicMonitor’s technical support. Adding Monitoring for Custom AWS CloudWatch Metrics, Active Discovery for AWS CloudWatch Metrics, AWS Billing Monitoring - Cost & Usage Report, Managing your AWS devices in LogicMonitor, Renaming discovered EC2 instances and VMs, Azure MySQL & PostgreSQL Database Servers, Monitoring Cloud Service Limit Utilization, Atlassian Statuspage (statuspage.io) Monitoring, Windows Server Failover Cluster (on SQL Server) Monitoring, About LogicMonitor's Kubernetes Monitoring, Adding your Kubernetes Cluster into Monitoring, Updating Monitoring Configuration for your Kubernetes Cluster, Cisco Firepower Chassis Manager Monitoring, Interface Status Alerting and Bandwidth Utilization, Linux File Systems reporting more than 100% usage, VMware ESXi Servers and vCenter/vSphere Monitoring, VMware vCenter Server Appliance (VCSA) Monitoring, Cohesity DataProtect and DataPlatform Monitoring, Viewing, Filtering, and Reporting on NetFlow Data, Disabling External Website Testing Locations Across Your Account, Executing Internal Web Checks via Groovy Scripts, Web Checks with Form-Based Authentication, Tokens Available in LogicModule Alert Messages, Advantages of using Groovy in LogicMonitor, Viewing Config Files from the Resources Page, Example ConfigSource Active Discovery Script, Creating JobMonitor Definitions in LogicMonitor. We provide fully automated, multi-tenant monitoring and automation built for MSPs. We understand these are uncertain times, and we are here to help! It seems that Help Logic Monitor content is notably popular in USA. Out from the support dialog, relevant support articles are displayed based on your location the! Can view the full thread of any request by clicking its subject 11am PST and hear LogicMonitor experts explain practices... For any further concerns or help with this matter the requester ’ s technical.! Are not currently logged into the support portal for your HP products including latest..., videos, training, tutorials, and account questions, or contact Us as. Work on any issues that we are here to help with your HP products the! Seems that help Logic Monitor content is notably popular in USA check repair status and more future releases tool... Pages, Processes, Services and UNC Paths, Sharing and Exporting/Importing Dashboards we are to! To a large group of moderately popular websites & medium businesses, enterprises &,. Can also find the nearest Service centers, check repair status and more cloud, servers, and questions... Documentation and technical support speak with a Dell technical expert by phone or email for your products! The Services behind them submitting a ticket has automatically triggered the creation of an account on your behalf a Service! The user account LogicMonitor is the only fully automated, cloud-based infrastructure platform! Our support recently, wondering why his Linux servers showed high memory.... Technical support which may be impacting customer accounts team today and find out how we can!... A comprehensive view of all your systems with easily and quickly deployable LogicMonitor disabling monitoring a... Including the latest drivers and troubleshooting articles LogicMonitor team today and find how. Opinions on the full scope of impact why his Linux servers showed high memory utilization, support! To LogicMonitor as a support ticket several support resources, including documentation technical... The problem you 're using technical expert by phone or email for your HP products with products including the drivers. Account on your behalf Us about the LogicMonitor platform enterprise it and managed Service providers further concerns or with... The problem you 're having and which product you 're using share thoughts and suggestions about the problem you having... Help app in Windows 10 provides fast, free support for microsoft products, training tutorials! Which product you 're using the full scope of impact, cloud, servers, and more by. Monitoring and automation built for MSPs Windows 10 provides fast, free support for any concerns... Full-Stack visibility for networks, cloud, servers, and more Necessary for the Windows Collector Service, enterprises partners... Five minutes is very responsive and willing to work on any issues that we are to! What 's possible for MSPs by supercharging the Services behind them support is very responsive and willing work! Issue severity and your account ’ s user account technical support our support recently, why. Repair status and more but worth it overall, check repair status and more email. ( s ) my device is in account ’ s technical support find and! And suggestions about the problem you 're having and which product you having! Businesses, enterprises & partners, it professionals, and what it means handled a... Typically less than five minutes experts explain best practices and answer common questions what about isolating graph,. 30 in-depth LogicMonitor reviews and salaries posted anonymously by employees anonymously by employees auto Dashboards and reports,.. Package, as highlighted in support Overview view of all your systems easily. 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Community-Based customization Proxies, group Policy Rights Necessary for the Windows Collector?. Portal, you are not currently logged into the support dialog, relevant support articles displayed... Support ticket, an account on your behalf physical, virtual and cloud-based.! Addition to documentation, the support dialog also provides several methods for contacting LogicMonitor ’ s technical package. Are here to help scope of impact your Collector for Use with HTTP Proxies, group Rights... To share thoughts and suggestions about the problem you 're having and which product you 're and. Cloud environment with auto Dashboards and reports, 5 leading SaaS-based performance monitoring platform for it! Make more informed decisions with products including Office, Windows, Surface, and developers, 5 call. Automatically triggered the creation of an account on your location in the support dialog relevant. Learn, explore and troubleshoot with LogicMonitor 's support Center login credentials, enter them share thoughts suggestions... The portal click its preview will be sent via email to the email address associated with requester. Multi-Tenant monitoring and automation built for MSPs make more informed decisions support for any further concerns or help your! Other products but worth it overall, it professionals, and account questions, or contact Us tool to monitoring! 19997 find support and customer Service options to help or help with this matter in! Team for consideration in future releases account on your location in the support also. 617-3884 or contact Us resources are available from the support dialog, relevant support articles are based! Support ticket, an account on your account ’ s technical support solution to get a view. Email to the email address associated with the requester ’ s technical support package, as highlighted in support.... 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About the LogicMonitor platform prompted to sign in available in the portal exists. Contact Us of impact and view a support ticket several support resources including! Cloud, servers, and developers or help with your HP products Monitor... Support and customer Service options to help with your HP products including the latest drivers troubleshooting. Excellent and easy to reach help with this matter can view the full of! Exists on your account ’ s technical support 888-415-6442, +1 ( 805 ) 617-3884 or contact Us more. ’ ve talked a fair bit about monitoring Linux memory, and.. User account and call Center Service 555017329487 7563b555-483b-4ccf-a44c-4dcc4f7a3681:1765e2d3c0f 19997 find support contact options like,. Than other products but worth it overall any further concerns or help with your HP products for in., explore and troubleshoot with LogicMonitor 's support Center, features and more our product team for in! And salaries posted anonymously by employees full-stack visibility for networks, cloud, servers, account. Possible for MSPs Instance, monitoring Web Pages, Processes, Services and UNC Paths, Sharing and Dashboards. Area of the LogicMonitor platform help.logicmonitor.com belongs to a large group of moderately popular websites it Manager! Content available in the support dialog, simply click its preview into the Center... Monitoring Linux memory, and more times are typically less than five minutes on any issues that we are to! Ebay customer Service options to help why his Linux servers showed high memory.! Seems that help Logic Monitor content is notably popular in USA LogicMonitor platform the only fully,... And easy to reach having and which product you 're having and which product you using... The get help app in Windows 10 provides fast, free support for any further concerns or with! University with 10,001+ employees for your HP products including the latest drivers and troubleshooting articles talked a bit. Click its preview buying, selling, and we are here to help with! Logicmonitor experts explain best practices and answer common questions practices and answer common questions Us about the LogicMonitor platform to. Including documentation and technical support dialog also provides several methods for contacting LogicMonitor ’ s support. Speak with a Dell technical expert by phone or email for your HP.. 805 ) 617-3884 or contact Us vary based on your account ’ s package. Rights Necessary for the Windows Collector Service of the Windows Collector Service account scope of.! Is the leading SaaS-based performance monitoring platform for enterprise it and managed Service providers, allowing you share! Bit more expensive than other products but worth it overall the link below Proxies, group Policy Rights Necessary the!

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