Our policy on guest-generated noise has been revised since this incident. Dear guest, thank you for your review. Staff were very friendly and helpful with helping to show us where to go and how to get around. Therefore, we have been processing the signage application for several months and is currently still awaiting the Council's approval. We offer a decadent buffet breakfast with additional items available on an a la carte menu. We believe our service quality will certainly be better when you stay at you Haven again next time! I'm glad you liked you L'Occitane amenities, and that our staff made you feel welcome. We like walking and it was close enough to walk everywhere. We discovered this when a random maintenance? With lots of restaurants and cafes in the immediate vicinity there is food to suit all tastes. LocationSituated in the suburbs, this motel is 0.6 mi (0.9 km) from Glebe Markets and within 3 mi (5 km) of University of Sydney and Sydney Harbour Bridge. Best Western Haven Glebe offers 57 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. I made my booking very last minute, which was no hassle. Dear guest, thank you for taking the time to review us. We did a smell test, moved our stuff and transferred rooms. Haven H, Front Office Manager at Best Western Haven Glebe, responded to this review Hello BatonCanelle, thank you for taking the time to give us your feedback. When i got angry at the reception i was told cant you read the sign and he pointed at a be back in 10 sign. Quality towels. They even took the worry off myself and ordered our cab to get us to the venue through the busy streets of Sydney, we would definitely stay there again. Our front office staff spoke to the group responsible on multiple occasions trying to control the noise. Dear f1t4w0ack10g0cbj2020, Thank you for taking time to write a detailed review from your recent stay at the Haven. The Haven G, Manager at Best Western Haven Glebe, responded to this review Hi Naomi, Thank you for your feedback. Great location for us (about a 6K round trip walk via Pyrmont or to Balmain and back). We hope to see you again in the near future. Good storage options too. We look forward to hosting you on your next stay with us. They are also pretty small, Ok for a few nights only. We look forward to hosting you in the future. This was quite an insult, as an act of compensation I was offered a free continental breakfast voucher for a local cafe for the inconvenience that had been caused. Very convenient location with pubs, good restaurants, cafes, supermarket etc all on Glebe Point Rd. Location is amazing....everything in walking distance and a great pub across the road. The Best Western Haven Glebe is ideally located in the center of Glebe. The main entrance is on the corner and is very small. There are more places to choose from in the Sydney area. We look forward to hearing from you. Unfortunately, we weren't as successful as we would have liked. I'm glad you liked the bed and pillows. Haven H, Guest Relations Manager at Best Western Haven Glebe, responded to this review Dear guest, thank you for taking the time to review us. Our prices are a little higher than usual at the moment, as it is the busy season. Wifi was intermittent. Looking forward to meeting you again at your Haven next time! I then went to check in on the day only to be told that my booking did not exist and that they were booked out. It is also within walking distance of the Sydney Fishmarket which has the most delicious fish meals for lunch beside the harbour. We regret any inconvenience caused by the noisy busses, we intend to install double glazed windows, but until we have, we will do our best to give you a quiet room on your next stay. Next time we'll make sure you get a quiet room. Rooms are small but very clean. Best Western Haven Glebe is at a short distance from St James train station. It is located on Glebe Point Rd - an absolute haven for shopping and dining. We are currently still looking for better bathroom solutions of our shower facility. Sandwiches are made fresh for under $7, fresh juice, and yummy donuts. We had a room at the back of the hotel and it was super quiet. The room is clean and the size is fair enough. We're happy we had the opportunity to extend a big Aussie welcome to you! I had a cab waiting so i said can i pick it up when i get back and are you a 24hr reception. We have retrained our housekeeping staff to take more care on details when cleaning guest rooms and we are planning to purchase more powerful vacuum to improve cleaning quality. We are always looking for ways to improve, and your feedback is greatly appreciated. Bed is comfortable and the room is adequately equipped, the day lounge is ideal to lie back in and read a book. A quiet room can be arranged, depending on availability at the time. Travelled as a couple for one night only. Looking forward to host you again in the near future. But no it was definitely our room that was still being cleaned at 4:30 pm with a wide open door and kid in tow. It's great that you enjoy your stays with us and that our location is convenient. While the funds being hold, it will show a "Pending" transaction in your bank details and the record will be replaced by the actual charge when it is released. If you want to be near a lot of dining options this could be for you. It might be cool to have minimal signage i.e. The place is nicely situated in Glebe where there are lots of restaurants, coffee shops, markets. I would certainly stay here again, when visiting Sydney again! I've stayed at Best Westerns before - In Australia and overseas - we stay at over 100 hotels a year - so a lot - this Best Western is very ordanary and not real bang for dollar I'm afraid. Plusses were great location, good rooms, value for money. We are also sorry for all the inconvenience occurred with the bathroom.
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