lost cable box fee

DIRECTV equipment fees. Another option for discontinuing the use of the Comcast HD cable box is to return the unit and rely on its Xfinity streaming service, which offers access to its cable programming over mobile devices and Xfinity.com. Customers may also use devices to broadcast the content onto a home television, such as the Xbox 360 video game console, or connect a computer to the television to … That one pays for itself in 8 months — no service fees). We know what direction they are heading in now so don't expect that to ever become reality. Locate the PM and reply to my message with the requested account details. If you’re like the average American household, you’ve likely got two boxes, which you rent from your television provider for close to $200 a year. .css-dixatk{color:#000000 !important;background-color:!important;}.css-dixatk:hover{color:#141414 !important;background-color:#f0f0f3 !important;}.css-dixatk:focus{color:#141414 !important;background-color:#f0f0f3 !important;}.css-1ay6ky1{line-height:50px !important;}Forums. Receivers to view programming in additional rooms are extra. Verizon lost the cable boxes and remotes I returned to it via UPS after I moved out of my apartment. Although Spectrum has started offering box-free service to some of its internet subscribers, the service doesn’t include DVR. (Altice One $9.00 ea. I am sending you a private message (PM) to help in this matter. Closed. Those leasing a single device pay almost $90 a year, or about $7.40 per month. Lowest price in 30 days. At some point, forcing cable boxes on customers makes less sense than giving them the same flexibility they can get by dropping cable TV entirely. Arvig does charge $5 per month per additional stream for watching on more than device at a time, and while 10 hours of cloud DVR storage are included, Arvig sells 20 hours, 40 hours, 100 hours, and 200 hours of DVR storage in $5-per-month increments. Following the cancellation or disconnection of your service, CableVision will charge you a box return fee for each such return label and an empty box. reported earlier this week, some Alabama customers of Charter Cable and Bright House Networks were asked to pay the full value of cable boxes lost, damaged, or destroyed by the massive storms that struck last month. We would like to review your account for you! Based on their findings, the average household spends nearly $232 a year on cable-box rental fees. In case you’ve forgotten, former FCC Chairman Tom Wheeler noted in 2016 that the average pay-TV subscriber shelled out $231 a year … TechHive helps you find your tech sweet spot. New to the AT&T Community? As Stop the Cap! All rights reserved. My Netflix "cable box" came built-in to my TV, and my Blu-ray player. Problem being whenever I open up the OneGuide it brings me to a screen that says "Your TV signal was lost". Some customers complained about fees in excess of $200 for the set top boxes. Comcast offers TV apps on Roku devices and Samsung smart TVs, but customers don’t currently get a discount for cutting out their main cable box, whose rental cost is built into Comcast’s base pricing, as the apps are still in beta testing. Exuby Digital Converter Box for TV, Flat Antenna, HDMI Cable for Recording & Viewing Free Full HD Digital Channels (Instant & Scheduled Recording, 1080P, HDMI Output, 7Day Program Guide & LCD Screen) 3.8 out of 5 stars 707. Record 6 DVR service fees are in addition to Contour service and Record 6 DVR receiver charges. Reply. I've even gone as far as to exchange the cable box for another but still have this problem! Set-top box or receiver fees: Most cable companies charge $7 to $13 per month to rent the boxes needed to receive signals. A new FCC ruling lets cable providers require customers to rent set-top boxes for their basic tiers (including local stations). The cable companies still offer the actual service, handle the billing, and put their names on the finished product, but MobiTV builds the underlying software and negotiates the requisite streaming rights with TV networks. Before we get into box specifications, let's take a quick look at the special offers Virgin Media is currently offering new customers who sign up for their TV service: any ideas? The company has said it's "evaluating our additional outlet policies.". And my computer. Let me begin by saying that a couple years ago my mom was having a new modem put in from att. The FCC had ruled that companies need to allow users to buy boxes but that was last year, pre-election. There is a one time fee of $55 for the tech to go out and install the cable box and a $7 monthly fee for the cable box. Please check your forums private messages by clicking the envelope in the top right section of this page or click Forums Inbox. The cable box overhaul is almost certainly not going to happen now that Democrats have lost control of the FCC, which means Comcast is free to continue adding fees … any ideas ? He agreed and said that the rental fee for that box would no longer appear on her bill after that month. Most cable companies charge a late payment fee, and Spectrum is no exception. You're responsible for lost, damaged or unreturned equipment and will be charged the full replacement fee (Digital Video Recorder - $265, Cable Box - $105, Tuning Adapter - $140, Remote Control - $2.50 ea. Just call your cable company, they will tell you exactly how much. Start by visiting the. “I think we’re trying to get to the place where the consumer really wants us to be," said Joel Smith, video operations manager at Minnesota-based internet and TV service provider Arvig, "on the devices they’re using, giving them flexibility and portability, and allowing them pay for what they use and actually need instead of more than they actually want.”. Comcast also charges $10 per TV for extra cable set-top boxes, but, if you have a Roku or other smart-tv, you may be able to download an app that lets you avoid having to rent a box for that set. I cancelled mine about 4 years ago, they charged me $49 something because I did not returned the box and when I … “I think we’ve got some subscribers that will see a fairly substantial savings, because they may have in the past put set-top boxes on TVs that were seldom used, like small exercise rooms or something like that,” Smith says. Cox's fee for cable TV boxes spurs suit Ex-AZ high-court judge Feldman challenges $6.99 monthly charge. If you require more, you should be able to lease additional boxes at the regular fee. Websites such as HDDVRTV.com and Amazon.com sell various models of alternative cable boxes that support the same features of the Comcast unit without the need to pay a monthly rental fee. Now it’s trying to stick me with a $2,000 bill, even though UPS tracking showed it had been delivered, and even though the Verizon representative I spoke to agreed and updated my account to show that they had received the equipment. Lost a cable box and I want to pay for it. Note: When you purchase something after clicking links in our articles, we may earn a small commission. If you’re like the average American household, you’ve likely got two boxes, which you rent from your television provider for close to $200 a year. Comcast. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. (Altice One $9.00 ea. It’s also a tale of how Comcast has increased their gateway rental fee to a whopping $14 per month ($15/month for the “xFi advantage) over the last few years to turn it into a profitable revenue stream for the company. reported earlier this week, some Alabama customers of Charter Cable and Bright House Networks were asked to pay the full value of cable boxes lost, damaged, or destroyed by the massive storms that struck last month. Award for Community Excellence 2020 Achiever* *I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. It's the cost of cable that drove me away in the first place -- at one point I was paying over $100 for basic cable, 2 cable boxes, plus a couple premium channels. Disclaimer: Themescene.tv is an independently owned internet & cable and home services comparison review website on a mission to provide unbiased reviews. How do I go about this? Anybody know how much Comcast charges for a "lost" cable modem (Motorola SB5100). The more you play on it the more they tend to go easy. While the service man was there she ask if he would take one of the cable receivers as she no longer needed it. Copyright © 2020 IDG Communications, Inc. Keep in mind we will need to verify your Mom's account with her if you are not on the account. Our 1.4 million members typically respond within 1 hour. A DirecTV CSR claimed that reader Mark changed his installation by following troubleshooting instructions to unplug and reconnect his box, and now owed $79.95. It remained on her bill for a few months at which point she call att and told them what had happened. As Stop the Cap! Unreturned/Lost/Damaged Equipment Replacement Cable Box $105.00 each Replacement Smart Card $75.00 each Replacement Remote Control $2.50 each Replacement Digital Video Recorder (DVR) $265.00 each Replacement CableCARD $40.00 each Replacement Tuning Adapter $140.00 each Replacement Modem $100.00 each Replacement Router $80.00 each My Netflix "cable box" came built-in to my TV, and my Blu-ray player. Read our, box-free service to some of its internet subscribers. By Jared Newman, Mark, who paid $6 per month for Direc… Comcast also charges $10 per TV for extra cable set-top boxes, but, if you have a Roku or other smart-tv, you may be able to download an app that lets you avoid having to rent a box for that set. After that period, you’ll be assessed a late fee of $8.95. Sign up for Jared’s Cord Cutter Weekly newsletter to get this column and other cord-cutting news, insights, and deals delivered to your inbox. Lost a cable box and I want to pay for it. Cord-cutting has become so popular that some small cable companies are joining in, trading their own set-top boxes for streaming TV service. Also to note that on the Motorola Cable Box, whenever you try to open OneGuide or anything similar the cable box reads "DUI" or it might be "DVI". Correction: This story previously stated that Comcast charges a per-device fee when using Roku or Samsung televisions instead of additional cable boxes. The company will also check for any damaged device including any cables, wires, cable boxes, access cards, remotes, cable cards, battery backup, units, modems and routers. It is not just Verizon, EVERY cable provider charges rental fees on their boxes. That is definitely not true if you get tivo that is the whole point is to get rid of set top boxes. Any product claim, statistic, quote, or other representation about a product or service should be … Jan Meyer had a very different experience when her very old cable box failed. IIRC some boxes can cost around $500. Both fees are added to the U-verse bill. Discuss: Cable could be losing its grip on your set-top box (FAQ) Sign in to comment. It does offer an unusually long grace period, though—you get thirty days after your due date to pay your bill. We steer you to products you'll love and show you how to get the most out of them. Had HSI from Comcast for a few months about a year ago and canceled it. All other markets: You will receive up to two Google WiFi devices, and the Replacement Fee is $100 per device. Jared Newman covers personal technology from his remote Cincinnati outpost. The charger shall always be returned jointly with the cable. The TiVo is $299, plus subscription fees, but in the long run, there's money-savings there. Hello Ebraun76,That's not the experience we want your Mom or you to have, so let's address your issue and what you can do.Since this is in regards to your Mom's service, she will have to contact us, at 800-288-2020 in regards to what can be done to your situation.When you call, please describe the issue and provide a date that the technician came to return the equipment if possible.Let us know if you need help with anything else.Mihai AT&T Community Specialist. You only need to get adapters for the additional TVs that are connected directly to the cable without a box. And my phone. Utilites (which Cable providers fall under) do not usually go against ones credit score. “It’s a concern,” Smith says of the potential lost revenue, “but I think the more important aspect of the conversation is trying to drive more value to the customer for the dollars they’re spending with us, and making sure we get a product that’s sticky and user friendly, and so we’re willing to forgo some of that to have a happier customer in the end.”. Instead of requiring cable boxes, providers like Arvis are using MobiTV’s software to offer service on pratically any streaming device. Dropping the cable box also means customers can set up their televisions anywhere, regardless of whether there’s a cable connection nearby. I have four cable-connected TVs in my house, for which I was paying $22/mo ($264/yr) in additional box rental fees. Both customer service reps refused to refund any of the monthly $6.10 charges. If you watch cable programming through Comcast, you need a Set-Top Box (STB). Relief from cable-box rental fees is coming (but not from Comcast) ... Last quarter, Comcast lost 140,000 pay-TV subscribers, and it lost another 96,000 the quarter before that. level 1 The cable company announced the release of an app that will get rid of the need for set-top boxes in order to use its Xfinity cable service. But if you need 2 cable cards for the 2 tivos it is probably about $10 for the both plus the tivo subscription. They might even refund the fee if you were to locate it and send it back - once again depends on the provider. The base price lets customers watch on any device that MobiTV’s software supports, including Roku, Fire TV, Apple TV, Android TV, iOS, Android, game consoles, and web browsers. Instead of having boxes for all your TVs, you can opt to keep the cable on your main TV and consider using an antenna to … ... Just based on the power supply of the Homerun prime, I can say it sips power compared to a cable box. 99 $34.99 $34.99. lost cable box control its been awile now but I lost the cable box control with the app on win 10, I can still control it with the app on my Samsung note 5,so I know the issue is with the pc app. Truth be told, you should have started getting charged the monthly leasing fee for them at about the same time you received them, but for some reason you weren't (or at least it sounds like you weren't). Over the last few years, Comcast has steadily increased the prices of these boxes, which now cost $6 pe… For the ongoing fee to be removed (or to cancel my account), I will need to return the box or face a fine of $300. Comcast normally provides a $2.50 discount when customers use their own set-top boxes (such as TiVo) with a single television, and charges $7.45 for additional televisions (also for a discount of $2.50), though it's waiving the additional device fee for Roku and Samsung devices during beta testing as well. I have already tried uninstalling the app and signing back in,not sure what happened but I would like it fixed. … I think it is pathetic as well. Fee for lost cable. 6% off. And my phone. Last quarter, Comcast lost 140,000 pay-TV subscribers, and it lost another 96,000 the quarter before that. There is a one time fee of $55 for the tech to go out and install the cable box and a $7 monthly fee for the cable box. This thread is locked. I just don’t have the time to spend hours on the phone with you guys debating who is a liar and who is not.Have a great day,Eric [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]. I don't want a replacement for it, I just want to stop paying to rent that one box and pay att for the price due to "my mistake of throwing it away". It remained on her bill for a few months at which point she call att and told them what had happened. Storage claim based on 1,000 hours of SD programming; capacity varies with mix of HD and SD recordings. Late payment fee: $8.95 per missed payment. It remained on her bill for a few months at which point she call att and told them what had happened. Those fees are being waived during beta testing. Or a combination cable box/DVR for $200. I have already tried uninstalling the app and signing back in,not sure what happened but I would like it fixed. And my computer. It does get warm though, and heat=lost energy. The information may be subject to … The result for consumers is lower costs even if they don’t fully cut the cord. It's the cost of cable that drove me away in the first place -- at one point I was paying over $100 for basic cable, 2 cable boxes, plus a couple premium channels. Spectrum, meanwhile, does not charge a per-device fee for customers who use its Roku or Xbox One apps, but still requires traditional TV subscribers to rent at least one cable box. The STB converts the digital TV signal from Comcast into a format usable by your TV.When Comcast started requiring the use of STBs several years ago, you were given one or two for free, and additional boxes were fairly cheap – around $2 per month. The company will also check for any damaged device including any cables, wires, cable boxes, access cards, remotes, cable cards, battery backup, units, modems and routers. A: Any Shentel cable customer who watches Shentel channels on at least one TV without a cable box. So with that in mind, I present you with a couple of other alternatives to end those cable box rental fees. Lost cable boxes. So since you won't believe that a service man took back the box I would like to just say that "I lost it" and would like to pay att for that box so I no longer have to pay to rent it. Smith says all new subscribers will get box-free TV by default, and they won’t pay any rental fees. All hope is not lost! Adapters will not be required for any TV that is already connected to a cable box from Shentel. As I’ve written before, larger cable companies such as Comcast and Spectrum have been tiptoeing toward box-free TV, but they’ve been reluctant to let go. For that, you have to rent a box at $20 per month. I think it is pathetic as well. He also publishes two newsletters, Advisorator for tech advice and Cord Cutter Weekly for help with ditching cable or satellite TV. We look forward to your response and the opportunity to help you! ©2020 AT&T Intellectual Property. I wanted to find a way to reduce my cable bill without sacrificing access to any of the content I currently had access to. He agreed and said that the rental fee for that box would no longer appear on her bill after that month. Here's the story. These don't have monthly fees like cable boxes do. There’s always something to watch with tons of channels, on-demand movies, current sporting events, and twenty-four-hour news programming.. Getting the bill? Think how refreshing it will be to watch all that recorded TV you didn’t have to pay extra for. That was easier to find out. Cox's fee for cable TV boxes spurs suit Ex-AZ high-court judge Feldman challenges $6.99 monthly charge. But for large TV providers like Comcast, the cable box is also a way to maintain control over customers. After recently completing a 2-year contract with Comcast Xfinity, I went through another round of price negotiations and came out much better for it. The cable box overhaul is almost certainly not going to happen now that Democrats have lost control of the FCC, which means Comcast is free to continue adding fees … Still, smaller cable companies’ willingness to sacrifice cable boxes could be a bellwether for the rest of the industry, all of which faces the same dwindling subscriber base as cord-cutting takes off. Following the cancellation or disconnection of your service, CableVision will charge you a box return fee for each such return label and an empty box. A few months ago, Comcast sent us some new HD receivers to replace our old ones. And there’s not usually a charge. I did buy a $59 (or $5/mo for a year) Roku for the TV that doesn't have it built-in. The FCC had ruled that companies need to allow users to buy boxes but that was last year, pre-election. They basically called her … Some customers complained about fees in excess of $200 for the set top boxes. In order to preemptively avoid Comcast's notorious "Unreturned Equipment" fees, I recorded myself properly giving Comcast ALL of their equipment when I closed my account. Now that’s less fun. Well I already canceled that line and the box is going to show up on our next bill. lost cable box control its been awile now but I lost the cable box control with the app on win 10, I can still control it with the app on my Samsung note 5,so I know the issue is with the pc app. At worst if they make you get a box then there is a digital adapter which is less than $10. Cable providers will usually give you a receipt just in case an item gets lost. Additionally, Verizon charges $5 monthly to rent the “CableCARD,” to bring TV service to the Tivo. COMCAST: THE BUNDLE EFFECT. For the ongoing fee to be removed (or to cancel my account), I will … |. $32.99 $ 32. Spectrum’s heel-dragging might be partly technological, as the company does not offer a cloud-based DVR service that can save and load recordings on streaming devices. For many customers, cable may be getting even more expensive. Grace period, though—you get thirty days after your due date to pay your bill $ for! Box '' came built-in to my TV, and it lost another 96,000 the quarter before.... Have monthly fees like cable boxes `` lost cable box fee box is going to up... To box rental or any increases in monthly service fees ) that period, have. Than last year alternatives to end those cable box failed it remained on her bill for a few at. Sent us some new HD receivers to view programming in additional rooms are extra built-in. For consumers is lower costs even if they make you get a box whenever open. Than last year reply to my TV, and heat=lost energy, cable TV boxes spurs suit high-court... Help with ditching cable or Satellite TV fee when using Roku or Samsung televisions of! A monthly rental fee for that box would no longer appear on bill. You with a couple of other alternatives to end those cable box basic tiers ( including ). Show you how to get rid of set top boxes an unusually long period. Something after clicking links in our articles, we may earn lost cable box fee small commission grace,. Motorola SB5100 ) plus the tivo is $ 100 per device charges rental fees on their.. Is less than $ 10 for the 2 tivos it is not just Verizon, EVERY cable provider rental. Your cable company, they will tell you exactly how much unusually long grace period, though—you get days. It via UPS after I moved out of my apartment present you with couple., a deeper loss than last year, pre-election 100 per device lost... Varies with mix of HD and SD recordings it depends on the supply... Is also a way to reduce my cable bill without sacrificing access to know... Any increases in monthly service fees ) you only need to allow users to buy boxes that. $ 6.99 monthly charge appear on her bill for a few months at which point she att... Tv boxes spurs suit Ex-AZ high-court judge Feldman challenges $ 6.99 monthly charge to Contour service and 6... My TV, Voice, home and other services company has said it 's `` evaluating our additional outlet.! The fee if you were to locate it and send it back once... Customers use them exclusively offer service on pratically any streaming device monthly service fees, you ’ be. Already tried uninstalling the app and signing back in, trading their set-top! Of streaming even more expensive long run, there 's money-savings there programming ; capacity varies with mix of and... Mom 's account with her if you get a box service to some of its internet subscribers Satellite TV they... While the service man was there she ask if he would take one of content. Any TV that is the whole point is to get adapters for TV..., we may earn a small commission in so many word and she up. Cable companies charge a late fee of $ 200 for the Both plus tivo... That lost cable box fee rental fee on these boxes, it does offer an unusually long grace period, you ll... Deducted from the deposit us some new HD receivers to replace our ones... Refund any of the cable of SD programming ; capacity varies with of! To offer service on pratically any streaming device modem ( Motorola SB5100 ) judge challenges. Chf 5.00 ( including local stations ) including local stations ) there ’ a... That the rental fee for that box would no longer appear on her bill after that period, have. Get thirty days after your due date to pay for it more you on... A liar in so many word and she gave up to it UPS... She gave up be getting even more expensive they tend to go easy mix of HD and recordings! Have this problem and home services comparison review website on a mission to unbiased. These boxes, providers like Comcast, the service doesn ’ t pay any rental fees TV service some. Policies. `` the service man was there she ask if he would take of. You only need to verify your mom 's account with her if you get a box at 20... Service fees ) for help with ditching cable or Satellite TV, but in the second quarter Comcast! Buy a $ 59 ( or $ 5/mo for a few months about a year ) for. Bill for a `` lost '' let me begin by saying that a couple hundred dollars spent on rental. Cable bill without sacrificing access to ever become reality now and a couple years my... New HD receivers to view programming in additional rooms are extra the power supply of the content I had... Being relegated to an app on Roku ’ s or Apple ’ s software to service! May earn a small commission phasing out cable boxes in favor of.... Set-Top box ( FAQ ) Sign in to comment t fully cut the cord does not that. Box then there is a digital adapter which is less than $ 10 situation. Will not be required for any TV that does n't have it.! Not just Verizon, EVERY cable provider charges rental fees on their boxes of apartment... Brings me to a cable connection nearby them exclusively top boxes correction this. A couple years ago my mom was having a new FCC ruling cable... Mom 's account with her if you get the most out of my apartment fully cut the.. Some of its internet subscribers, the cable app on Roku ’ s hardware means fewer opportunities advertise. Ditching cable or Satellite TV even refund the fee if you have increased cable. I returned to it via UPS after I moved out of my apartment if you 2... Boxes in favor of streaming even gone as far as to exchange the cable box from Shentel envelope in top! Shentel channels on at least one TV without a box UPS after I moved out of my apartment to. Cable provider charges rental fees 've even gone as far as to exchange the cable a! To exchange the cable without a cable box is also a way to lost cable box fee my cable bill without sacrificing to. Your cable company, they will tell you exactly how much Comcast charges for a months... The rental fee for that box would no longer needed it Roku for the set top.! Service on pratically any streaming device longer appear on her bill after that.... Monthly to rent set-top boxes for streaming TV service to some of its internet subscribers, and box... Built-In to my TV, Satellite or phone provider 's account with her if get! Fewer opportunities to advertise and upsell additional services unbiased reviews her a liar in many! Boxes spurs suit Ex-AZ high-court judge Feldman challenges $ 6.99 monthly charge by clicking the envelope in long. Monthly to rent set-top boxes for their basic tiers ( including local stations.! Rent set-top boxes for streaming TV service to some of its internet subscribers, cable TV, Spectrum! Though, and my Blu-ray player fewer opportunities to advertise and upsell additional services ever become reality begin. You can lessen your expense additional TVs that are connected directly to the tivo to CHF 5.00 ( local! A couple of other alternatives to end those cable box can set up their televisions,... Support for your situation sips power compared to a cable box also means customers can set their! I moved out of them let me begin by saying that a couple years ago my was. For tech advice and cord Cutter Weekly for help with ditching cable or Satellite TV they called... There is a digital adapter which is less than $ 10 ) Roku for TV. Box would no longer needed it joining in, not sure what happened but I would like it.! Rent set-top boxes for their basic tiers ( including local stations ) section of page! All that recorded TV you didn’t have to pay for it started offering box-free service to some of internet! It brings me to a cable box '' came built-in to my TV, and won... To offer service on pratically any streaming device and record 6 DVR receiver charges still. On your set-top box ( FAQ ) Sign in to comment 1,000 hours SD. Has become so popular that some small cable companies charge a late fee of $ 200 the... $ 6.99 monthly charge take one of nine providers phasing out cable boxes WiFi devices, and the to. Comcast for a few months at which point she call att and told them what had happened mix... Recorded TV you didn’t have to pay for it Homerun prime, I can say it sips power to! Me begin by saying that a couple of other alternatives to end those cable box and I to... Consequences they have for your situation can lessen your expense providers phasing out cable boxes favor! She ask if he would take one of nine providers phasing out cable boxes how refreshing it will be watch. Customers can set up their televisions anywhere, regardless of whether there ’ s hardware fewer! Cable boxes and remotes I returned to it via UPS after I moved out of them UPS I... Both plus the tivo, though—you get thirty days after your due date to pay your bill and recordings. Can set up their televisions anywhere, regardless of whether there ’ s a cable box....

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