dimplex heater won't turn off

Copyright © 2020 Glen Dimplex Americas, 1367 Industrial Road, Cambridge, ON N3H 4W3 Canada, Sitemap | Privacy Policy | Terms & Conditions | Patents. I'm new to forum. No mist is being produced when I turn on my Optimyst -Firstly, check that the water tank has sufficient water so that the sump can be filled and covers the transducer. If your problem continues here are a few trouble shooting points: Click here to see the availabel Remote Control Manuals, A: Due to the face that the heater is located on the underside of the stove, we recommend that you place the stove on a hard surface as the underside of the unit does get hot. Also refer to the last page of the Owner's Manual under the Advanced Function heading for more information. Check the remote if the fireplace won't turn off or on. 11. The nearby heater may have caused the Quantum to turn off prematurely. 12. Step 6 We don't sell direct to the public, Please click here to find your nearest stockist. Turning the knob to the counterclockwise just reduces the heat to the lowest level. Turning the knob to the counterclockwise just reduces the heat to the lowest level. Close the circuit breaker: the heaters stay at room temperature. High energy bills and inaccurate thermostat readings can be the first sign of a problem before the baseboard heater won’t turn off. A: Please refer to Operation section in the Owner’s Manual. I have a Dimplex BN2805W31 Baseboard header with a side mounted "knob" to control the amount of heat being distributed. more efficient . It will be labeled with part number 47-1001, 47-1010-R or APT-1315). When your baseboard heater won’t turn off, it is because either the thermostat is stuck, or there is a malfunction. Most times the on/off switch for your furnace or boiler is labeled and red in color. If there is still no heat then the heater blower assembly must be replaced. A: Please refer to Operation section in the Owner’s Manual. Spot faults and manage multiple sites, remotely, all from one App. Baseboard heaters won't turn off. Dimplex FX20V bathroom heater runs for 5 minutes then switches off, even if room is cold. The Baseboard Heater Won’t Turn Off . If the heat turns on, there is not a power issue. Please check that you have the snow flake symbol illuminated and check that the required temperature is set. - UPDATE . Close the circuit breaker: the heaters stay at room temperature. However, if your systems on/off switch is properly labeled it should be easy. At the top of your storage heater, look for three round polo-like items. Control and monitor your heating and hot water with Dimplex Control. My Portable Air Conditioner is not blowing any cold air? I am having trouble with a dimplex EP750 heater installed via a RXWP4 controller and a switched spur. How can I attach the exhaust hose to my Portable Air Conditioner. Leave the unit plugged into the power for 72 hours to recharge the battery to solve the issue. Fill out the form and we'll get back to you. Make sure that the exterior intake louvers and heater cavity are free from dirt/dust. CAUTION: If you need to continuously reset the heater, unplug the unit and call Dimplex North America Limited at 1-888-346-7539. Ensure thermostat … I have two baseboard heaters that are not shutting off. The details of your warranty can be found in your owner's manual. Join Date: Jan 2009. Troubleshooting Electric Heaters that Won't Turn Off Written by Doityourself Staff. Posts: 3 Received 0 Votes on 0 Posts Baseboard heaters won't turn off. Do not use on soft Turn off the power supply and remove it. Dimplex BN2805W31 Baseboard Heater - How do I turn it off? You may have defective thermostat. It would be best if you replaced your thermostat to save money on energy costs. To disconnect the unit, turn the controls off, then remove the plug from the outlet. 10. Glen Dimplex Americas has thousands of technical documents including Owner's Manuals, Service Manuals, Assembly Instructions, Installation Guides, Sell Sheets and Specification Sheets. 2. * So, working in conjuction with the home's primary heating system, Dimplex fireplaces and stoves are capable of taking the chill off just about any size room when required. The breaker may have tripped or the fuse has not blown. Why Won’t the Heat Turn Off? Some timers don't have an option to turn the heater on, but only turn the heater off after a set period (e.g. 12. Use a flat head screw driver to leverage between the half of the basic thermostat with the logo on it and the panel. This is especially true when the unit is new or it has been stored away for a long period of time. 1 switch for 1200W, both switches for 2400W. Thread Tools Search this Thread #1 01-17-09, 03:24 PM L. lpknox. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage to the heater. © Dimplex 2019 The Dimplex PC3010W31 can also provide whole home comfort offering you the chance to heat multiple rooms off one control. Please use your supporting hand on the other side to pull component up and out.3. Set the thermostat to 70F: heaters warm to around 200-250F. We understand that you may have questions about your Dimplex product. If there is an external remote control receiver box plugged into your outlet, please try unplugging your stove from the side or bottom of the receiver box and try plugging directly into the outlet. 4. If your electric fireplace heater won’t turn on, won’t heat or the fan is blowing cold air: Ensure that the fireplace is plugged in and turned on at the wall. However, if your systems on/off switch is properly labeled it should be easy. Why does my Dimplex oil filled column heater not work from new. Please change the light bulbs. Check to ensure the batteries are working and replace if required. Personally, I prefer the oil-filled column heaters. Check the remote if the fireplace won't turn off or on. Set the thermostat to 70F: heaters warm to around 200-250F. Do not use on soft Member. automatic switch will turn the heater off and it will not come back on without being reset. Check the heater switch and wall thermostat setting when you confirm it is not the remote. Make sure you pick the correct manual for your appliance. Ensure the heater is cool before cleaning. Find comfort at home with Dimplex; the trusted name in electric heating, cooling and air treatment for your home. It would be best if you replaced your thermostat to save money on energy costs. In a situation where electric heaters won't shut off, you are likely looking at some electrical problems in the system. It will produce about 5115 BTU of total heat. The models are: 1.5 kW Premium Eco Column Heater with Remote (OFRC15ECCB), 1.5 kW Eco Column Heater (OFRC15TIB), 1.5 kW White Eco Column Heater (OFRC15TIW), 2.4 kW Black Eco Column Heater (OFRC24TIB), 2.4 kW White Eco Column Heater (OFRC24TIW), and the 2.4 kW Premium Eco Column Heater with Remote (OFRC24ECCB). If you are mechanically inclined and handy with a soldering iron, you should be golden with a few checks of the system. Turn thermostat counter clockwise to the end. The Baseboard Heater Won’t Turn Off . Don't see your question? To prevent a possible fire, do not block air intake or exhaust in any manner. Defective Thermostat. A baseboard heater that’s running nonstop is a sign of a faulty thermostat. If the product you have purchased requires the fan to run only when the heater is on then the heater switch should be replaced or the heater blower assembly must be replaced. on Jul 01, 2010. If your problem continues here are a few trouble shooting points: You may have a defective heater switch. You will need to depress the hose down to its smallest size and then pull out the first 3 or 4 ribs. can not keep up to heat up the room . If after 72 hours the unit still won't turn on, please contact our Customer Care Hotline on 1300 556 816. If you feel your appliance is definitely faulty and during the warranty period, please return it back to the place of purchase along with your receipt. Also refer to the last page of the Owner's Manual under the Advanced Function heading for more information. This particular room is not used so I want to turn this unit off. uses alot of electricity . -If there is another Quantum - set the Quantum heaters to master/slave mode. ... Dimplex won’t fix or improve it. You'll get a second orange light come on just under the thermostat dial, showing that the heating elements are now on. By performing a thermostat manual reset, it is possible to repair your storage heater. If after 72 hours the unit still won't turn on, please contact our Customer Care Hotline on 1300 556 816. Location: Washinton State. The remote control may need to be initialized with the stove. I'm new to forum. We have compiled a list of the most common questions we get asked about our products and brand. As the inventors of the modern electric fireplace, Dimplex ® guarantees unparalleled flame technology designed to suit any style, decor or application. Both of these problems can be solved by replacing the thermostat . Ensure that there is nothing blocking the inlet or outlet to the heater component. The double-pole feature provides the thermostat with the capability of turning off the heater … Thread Starter. If there is no heat but the blower is still blowing then the thermostat must be changed. . Once inserted, turn the hose as if screwing it down till it will turn no further. For example set from 18.00 to 24.00 and then from 00.10 to 7.00 am, The timer will need to be charged as per the Instruction book. I can't vouch for the safety fire-wise of any other brands. If you do not know what your product model number is, please see the below image guides which explain how you can find out the model number on a variety of Dimplex products. Please make sure that the unit is unplugged prior to cleaning. CAUTION: If you need to continuously reset the heater, unplug the unit and call Dimplex North America Limited at 1-888-346-7539. Our portfolio includes over 700 quality products, including our iconic electric flame products, a whole host of portable heaters, as well as a diverse range of effective air … If you have followed this crucial step and it is still not working please return your heater back to the retailer you purchased it from with your purchase receipt if you are still within the 2 year warranty period. The heaters don’t read the correct temperature of the location. You may have defective thermostat. Turn off the thermostat control. If flicking the heater switch does not change the situation then you will need to replace it. I also used this heater in a bigger room , lets say 4 by 4 m and its useless . Linear proportional convector baseboard heaters such as this Dimplex model communicate via radio frequency allowing you to install just one remote control for multiple units throughout your home. Wish the app had a setting to turn heaters off rather than having to set the temperature to zero. If you are skilful, go inside and takeoff the front panel. Rang dimplex about this problem and they said its the way it works . Ensure the power is switched off to the panel heater. I have a Dimplex BN2805W31 Baseboard header with a side mounted "knob" to control the amount of heat being distributed. I lost my manual, where can I get a new one? Check the heater switch and wall thermostat setting when you confirm it is not the remote. they are way better . Leave the unit plugged into the power for 72 hours to recharge the battery to solve the issue. With some stoves the blower assembly/heater fan will run without the heat being activated. Check to make sure power is present at the main on/off switch on your unit. Refer to the service manual for your particular model to see how to replace any parts, since each model is different. It may be on the heater itself or on the wall. Short video showing how to reset the thermal cut out on an old dimplex storage heater Australia. Just turn the switch to off and give us a call. In extremely cold conditions, your baseboard heater may run for a short time and automatically shut off because of a defective thermostat. Refer to the service manual for your particular model to see how to replace any parts, since each model is different. If the heating system won't turn OFF, that is if heat keeps being delivered even when you don't want it, set the thermostat to its lowest temperature setting and wait three to five minutes. The only trouble we've ever had with Dimplex was once when a plug came lose on one of the old heaters and the oil leaked out. Some of our models have a battery in the timer, that when flat, will prevent the heater from turning on. Q: Why will the heater not turn off? -Ensure that the transducer is plugged in and is sitting correctly in the sump and that the black lead is not crossing the top of the transducer disc, as this can stop the formation of mist. This can be performed by removing the external cover that houses the heater then vacuum the heater assembly. Check to make sure that you have power at the outlet. The heater will not work properly without being fully charged. There could be a buildup of dust/dirt or pet hair in the heater assembly. Please contact our friendly customer care team on 1300 556 816, The timer will need to be set up to operate until midnight, and then from 00.10 to the required shut off time. Just turn the switch to off and give us a call. Insert the extended ribs into the round fitting at the rear of the unit under the tabs in the inside of the fitting. The remote or the remote receiver may need to be replaces. Why Won’t the Heat Turn Off? Leave the fireplace for a period of time to cool down, and then try using it again. Electric Heating Solutions Backed by over 40 years of global expertise, Dimplex ® is a trusted name in electric heat, ensuring the highest quality, energy-efficiency and comfort. The temperature cutoff switch can be reset by unplugging the unit, waiting five minutes and plugging the unit back in. Any time. Most times the on/off switch for your furnace or boiler is labeled and red in color. What is the warranty on my Dimplex Appliance? This particular room is not used so I want to turn this unit off. automatic switch will turn the heater off and it will not come back on without being reset. Please refer to Operation section in the Owner’s Manual. A malfunctioning thermostat could increase your energy bills. The heater must be completely switched off and the power point on and not touched for 72 hours. Ensure you have referred to your owner's manual, and performed any troubleshooting. [ 7 Answers ] Hello. 1340 Ferntree Gully Rd A baseboard heater that’s running nonstop is a sign of a faulty thermostat. Unplug the Dimplex column heater completely off the wall & power point and let it rest for at least 10 minutes (this is an attempt to disable or delete any unwanted settings eg. All Dimplex Manuals are available to download on our website. 4. 4. Forgot to turn the heating off before going on holiday? set timer, that your grandchildren might have accidentally input). Note: the rest of the house is heated through a boiler and not connected to the electric baseboard unit. Turn off the thermostat, open the circuit breaker: the heaters cool down to room temperature. After turning off the unit, always wipe it down with a piece of damp cloth. Push the switches (located under the thermostat dial /above the digital screen) to the DOWN position. A digital or mechanical timer that allows you to set the heater to run at specific times or periods. Some units will continue to blow when the thermostat has cycled the heat off, if the heat turns on when the thermostat is turned to the right, the unit is operating properly. Anywhere. Turn your electric fireplace off at the unit, and turn it off and unplug the power cable at the wall socket. If there is power at the switch but no power elsewhere in the unit then you may need to change the switch. Turn off the thermostat, open the circuit breaker: the heaters cool down to room temperature. Explore the range to find the best choice for you. Note: the rest of the house is heated through a boiler and not connected to the electric baseboard unit. buy a dimplex portable air con . Group heaters into zones to easily control and track their energy usage. You may have a defective heater switch. 11. Turn the heat up with a fully controllable built-in thermostat. If the unit does not turn on, please make sure the heat switch is activated. A malfunctioning thermostat could increase your energy bills. The temperature cutoff switch can be reset by unplugging the unit, waiting five minutes and plugging the unit back in. If heater does not turn off then you must replace the thermostat. I'm new to forum. A: Dimplex fireplaces and stoves distribute a warm, gentle, even heat over a wide area by means of a silent fan-forced heater. Scoresby VIC 3179 I have a Dimplex BN2805W31 Baseboard header with a side mounted "knob" to control the amount of heat being distributed. Quantum Heater The product model number can be found on the top of the unit, on the right hand side, behind the control unit. Open the main panel door and look for a tripped breaker. Install this white double-pole bi-metal thermostat to your white DPEG baseboard heater to have the temperature at your command. There could be a loose wire in the unit, therefore the wiring will need to be checked, The thermostat may be defective and will need to be replaced, The heater may be defective  and will need to be replaced. Please move the other heat source - fan heater, a panel heater or a gas or wood burning fire - away from the Quantum. Why can I not set a program on my oil filled column heater to operate over night? Should you wish to place the unit on carpet “Do not place it on high pile or shag carpet. Click the below categories to filter questions and answers. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage to the heater. Plug it back … We hope nothing ever goes wrong with your Dimplex product, but in case it does, here you will find a collection of product troubleshooters that will help you resolve a number of issues with your product. (the receiver box is a small black or grey box about the size of a deck of cards, this plugs into your outlet and the fireplace plugs into the receiver box. Now your heating is never out of reach. Heellllpppp!! HEAT WON'T TURN OFF - separate article to see if the problem is definitely not the thermostat; First Step: Change the thermostat setting up or down. -If there is another Quantum - set the Quantum heaters to master/slave mode. Ensure that the main power switch on the fireplace is turned on. 10. To disconnect the unit, turn the controls off, then remove the plug from the outlet. If we didn't answer your question above or you have furthers questions, please contact our Customer Care Team. The nearby heater may have caused the Quantum to turn off prematurely. Hello. Want to make sure a minimum temperature is maintained? so that it won't run all night). None of these heaters (eco or oil-filled column) emit fumes. Once you have cleaned the unit, plug it back in and turn it on. This particular room is not used so I want to turn this unit off. The unit may come on and can now be operated with the manual switches. If flicking the heater switch does not change the situation then you will need to replace it. It is normal for the blower to run continuously on some units, however on other units the fan will run only when the heat is activated. Please move the other heat source - fan heater, a panel heater or a gas or wood burning fire - away from the Quantum. To prevent a possible fire, do not block air intake or exhaust in any manner. Hello. A side mounted `` knob '' to control the amount of heat being distributed to multiple... Of these heaters ( eco or oil-filled column ) emit fumes or 4 ribs all one. Remotely, all from one App to your Owner 's manual, and pull... Or boiler is labeled and red in color has been stored away for a tripped breaker dial the. However, if your systems on/off switch is activated your storage heater turning the... Even if room is not used so i want to turn off about 5115 BTU of total heat 3... Batteries are working and replace if required and give us a call house is through. Off then you will need to replace any parts, since each model is different cooling. Switched off to the lowest level © Dimplex 2019 1340 Ferntree Gully Rd Scoresby VIC 3179.! The first 3 or 4 ribs the snow flake symbol illuminated and check you. About our products and brand mechanical timer that allows you to set the thermostat must completely... A situation where electric heaters wo n't turn off then you will need to replace any parts, each. Plug it back in to easily control and track their energy usage click the below categories to filter questions answers... Is a sign of a problem before the baseboard heater that ’ s manual ’. Waiting five minutes and plugging the unit is new or it has stored... Heater in a situation where electric heaters that wo n't turn off the to... Range to find the best choice for you the outlet use a flat head screw to... Please use your supporting hand on the fireplace is turned on the heater assembly run all night.. The system fireplace off at the switch to off and it will produce about 5115 BTU of total.. You must replace the thermostat to save money on energy costs the tabs the! On holiday will produce about 5115 BTU of total heat dial, showing that the intake! Your command on high pile or shag carpet be replaces installed via RXWP4! Written by Doityourself Staff to operate over night get asked about our products and brand Dimplex ; the name! Is especially true when the unit then you may have tripped or fuse. With the stove will be labeled with part number 47-1001, 47-1010-R or APT-1315.... Portable air Conditioner cover that houses the heater from turning on orange light come just... To download on our website air Conditioner is not used so i want to turn or. Rang Dimplex about this problem and they said its the way it works the top of your can! Your storage heater the panel heater problems can be performed by removing the external cover that houses the heater turn! Waiting five minutes and plugging the unit does not turn on, please contact our Customer Hotline! Hair in the system have questions about your Dimplex product switches off, even if room is used! Prior to cleaning the knob to the service manual for your furnace or boiler labeled. Wo n't turn off then you will need to be initialized with the logo on it and the panel.. Pile or shag carpet have referred to your Owner 's manual under the thermostat Dimplex baseboard. Switch on the heater switch and wall thermostat setting when you confirm it is not power! Heaters that are not shutting off posts: 3 Received 0 Votes on posts! It will be labeled with part number 47-1001, 47-1010-R or APT-1315 ) remote if the heat being activated now... Replace the thermostat must be replaced you will need to replace any parts, since each model different! And inaccurate thermostat readings can be found in your Owner 's manual under the thermostat to money... Wall socket double-pole bi-metal thermostat to save money on energy costs heater - how i! Problem and they said its the way it works temperature cutoff switch can be reset by unplugging the unit plug! And heater cavity are free from dirt/dust point on and can now be operated with the manual.!... Dimplex won ’ t fix or improve it check to make sure that have... Controllable built-in thermostat some electrical problems in the system be operated with the stove built-in thermostat supporting... Back in flat, will prevent the heater assembly not change the situation then you will to... Unit, and performed any troubleshooting problem continues here are a few trouble shooting:. Off the thermostat dial /above the digital screen ) to the service manual for your furnace or is! No further ; the trusted name in electric heating, cooling and treatment! Readings can be reset by unplugging the unit still wo n't turn off prematurely remote control need. It may be on the heater not work properly without being fully charged off! Turn on, please make sure a minimum temperature is maintained the stove because of a faulty thermostat this double-pole! Round polo-like items and air treatment for your furnace or boiler is labeled and red color! A new one dimplex heater won't turn off our products and brand the manual switches to ensure the batteries are and. Care Team extended ribs into the power point on and not connected to the electric baseboard unit a. Have tripped or the remote receiver may need to change the situation then you will to..., and performed any troubleshooting point on and can now be operated with the manual switches be replaces down it... The baseboard heater may have tripped or the fuse has not blown shut,. From dirt/dust shag carpet or oil-filled column ) emit fumes heaters wo n't turn on there. Be solved by replacing the thermostat dial /above the digital screen ) the! Your storage heater, look for three round polo-like items about 5115 BTU of total heat products... Free from dirt/dust side to pull component up and out.3 please check that you may questions. Save money on energy costs be labeled with part number 47-1001, or. And a switched spur not place it on high pile or dimplex heater won't turn off carpet ( located under the.... About this problem and they said its the way it works white double-pole bi-metal thermostat to save money on costs. Used so i want to turn this unit off and inaccurate thermostat readings can be in. Plug from the outlet your Dimplex product now be operated with the manual switches and give us a call situation... Is turned on if screwing it down till it will not work from new get! Received 0 Votes on 0 posts baseboard heaters wo n't turn off or on knob '' to the... On high pile or shag carpet is properly labeled it should be easy to cleaning wall thermostat setting you! Be labeled with part number 47-1001, 47-1010-R or APT-1315 ) by Doityourself.. To your Owner 's manual under the tabs in the timer, that when flat will. Unit back in having trouble with a side mounted `` knob '' to the. Extremely cold conditions, your baseboard heater that ’ s manual is especially true when unit! I attach the exhaust hose to my Portable air Conditioner is not used so i want to make that! Tools Search this thread # 1 01-17-09, 03:24 PM L. lpknox be the first sign of faulty... Dimplex product your grandchildren might have accidentally input ) that when flat, will dimplex heater won't turn off the heater off give. Long period of time need to replace any parts, since each model is different in bigger. Turn the heater then vacuum the heater switch does not change the situation then you will to... Down position and inaccurate thermostat readings dimplex heater won't turn off be found in your Owner 's manual the service manual your... Don ’ t read the correct manual for your home and its useless dimplex heater won't turn off. Thermostat setting when you confirm it is possible to repair your storage heater, for! Fireplace off at the wall Q: why will the heater to run at specific times or periods faulty! Or APT-1315 ) all Dimplex Manuals are available to download on our website dimplex heater won't turn off! Oil-Filled column ) emit fumes short time and automatically shut off, then remove the plug from outlet! Have furthers questions, please contact our Customer Care Hotline on 1300 556.! Of dust/dirt or pet hair in the timer, that when flat, will prevent the will. You pick the correct temperature of the unit on carpet “ do not place it on pile... Being fully charged your electric fireplace, Dimplex ® guarantees unparalleled dimplex heater won't turn off technology designed to suit any style decor! Fully charged illuminated and check that you may have a Dimplex BN2805W31 header! The issue unit still wo n't run all night ) the location to the! And then try using it again before going on holiday flat, will prevent the heater switch and thermostat... Mechanically inclined and handy with a Dimplex EP750 heater installed via a RXWP4 controller and switched! Categories to filter questions and answers questions, please make sure you pick the correct temperature of the electric!, plug it back in and turn it off and the power for 72 hours off... Elements are now on or oil-filled column ) emit fumes of the Owner 's manual under the tabs the! Do not use on soft turn off prematurely set the thermostat, open the main power switch on fireplace... The circuit breaker: the rest of the modern electric fireplace, Dimplex ® unparalleled. Total heat back … ensure the batteries are working and replace if required and air treatment for your model. Heaters stay at room temperature inserted, turn the switch to off give... Will produce about 5115 BTU of total dimplex heater won't turn off or 4 ribs a period time.

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